Hococo - home of community communication
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We’re excited to announce Hococo Release 2.36.0 which is major (and first) step forward in strengthening our Operational Suite and empowering owners, operators, and Tenants to work smarter, faster, and more profitably.
This release is all about control, clarity, and communication - three pillars that directly drive operational efficiency, tenant satisfaction, and ultimately, stronger NOI performance.
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Your Resident App, your way.
We’ve introduced a new level of customization to help tailor the resident experience to your exact needs. Choose what shows up in the menu, what it’s called (in any language), and where it appears.
• Rename any menu item per language
• Hide or show specific items
• Prioritize the order to match your brand and resident flow
Whether you prefer “My Place” over “Home” or want to hide features not in use - it’s now all possible.
Value: Reduce confusion, highlight what drives engagement, and deliver a seamless digital journey where residents only see what’s relevant to them - increasing adoption and satisfaction across your portfolio.
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Managing daily workflows just got a whole lot easier.
With the new Tasks functionality, your team can stay on top of maintenance, inspections, and reminders across buildings, tenancies, or tickets - In Admin Hub or directly from the Operations App.
• Add tasks to any entity (building, ticket, or tenancy)
• Set reminders for yourself or your team
• Create recurring or one-off tasks
• Get valuable data insights about performance, workload or overdue tasks that need to be taken care off
Keeping your operations organized has never been smoother.
Value: Standardize key processes, reduce manual work, and get real-time visibility into your team’s performance. Fewer missed tasks, faster resolutions, and better use of resources - all translating into higher NOI and improved service delivery.
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When something important happens - everyone should know.
Staff can now create Alerts straight from the Staff App, appearing right at the top of the Resident App homepage. Perfect for urgent building notices or operational updates.
Elevator down? Water maintenance ongoing? Keep residents informed in real-time.
And when it’s fixed - simply close the alert to clear it from the feed.
Value: Increase transparency, reduce inbound questions, and keep both staff and residents in sync. Fewer support calls, better coordination - and happier tenants who feel informed and taken care of.
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Built for Operators. Loved by Residents.
This release continues our focus on deep operational value - enhancing coordination, clarity, and experience across every part of the Hococo ecosystem.
With features like automatic translation, polls, 5-star ratings, payments, and data insights already in place - and the pace at which we’re shipping - we couldn’t be prouder of the team and our customers who help us shape the platform every day.
Stay tuned for a lot more value-adding features being shipped the next weeks!
