Engage, connect, and retain tenants

Turn buildings into communities and residents into engaged members. Happy tenants stay longer — and Hococo gives you every tool to make that happen.

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Everything tenants need - all in one place

From the moment they move in, residents have everything they need in one branded app — no calls to the office, no confusion about how things work, just a smooth and connected experience every day.

Communication and building updates

Services, bookings, and in-app payments

Community, events, and resident groups

Smart access — open doors from the app

Documents, FAQs, and AI self-service 24/7

A better experience for tenants. Less work for you

Engaged residents raise fewer issues, stay longer, and recommend their
building to others.

Higher engagment

Residents who feel connected are more active and more satisfied

Fewer inquiries

Self-service and AI resolve most
questions without staff involvement

Stronger retention

Community features reduce churn and increase average tenancy length

Better satisfaction

A smoother resident experience drives higher NPS and fewer complaints

Highlighted features

Designed around your residents. Built to save your team time.

Communication

Reach every resident, instantly

All tenant communication in one place

Send targeted updates, announcements, and alerts to individual tenants or entire buildings — via push notification, email, or SMS — in just a few clicks. A unified inbox means no message ever gets lost.

Broadcast via push, email, and SMS from one screen

Two-way direct messaging with a unified inbox

Segment by property, floor, or lease type

Polls and surveys to gather resident feedback

Community

Build a community, not just a building

Events, groups, and shared spaces that connect residents

Residents who feel connected stay longer. Hococo's community tools let your tenants organise events, join interest groups, and interact through a shared social feed — all within your branded app. As one landlord put it: "The residents help each other. I've never experienced that before"

Events and activities organised and promoted in-app

Resident-created groups and interest channels

Social feed for building-wide news and neighbour interaction

Drives retention by improving resident satisfaction and belonging

Services & bookings

Add new revenue streams to your properties

Bookings, add-ons, and payments in one place

Residents expect more than just four walls. Hococo lets you offer bookable facilities, add-on services, and digital payments — creating new income while giving residents a more convenient experience. From e-bike hire to laundry slots, it all lives in the app.

Bookable shared spaces, amenities, and equipment

In-app payments and invoicing via Stripe

Service marketplace for third-party add-ons

Usage data and capacity insights per facility

Smart access

Open doors with your phone

Keyless entry, powered by Hococo

Residents can access their building, front door, and shared spaces directly from the Hococo app — no fobs, no key collection, no lockouts. Integrated with Salto Space, access permissions are managed centrally and updated instantly when tenants move in or out.

Keyless entry via the resident app — no fob needed

Permissions set and revoked instantly from the admin hub

Works across building entrance, lifts, and shared amenities

Full audit log of access events per resident

Plug-and-play integration with Salto Space

AI & self-service

Give residents answers without lifting a finger

AI-powered self-service, available 24/7

Residents shouldn't have to call a manager to find out where the bin room is. Hococo's AI-powered Home Assistant lets tenants instantly search building documents, FAQs, contracts, and house rules — and get answers on the spot. Fewer inbound queries, happier residents.

AI assistant answers questions about their home and building

Searchable FAQs, house rules, and building information

GDPR-secure document storage — leases, contracts, notices

Issue reporting flows directly into the help desk

Why it matters

Designed for modern property management

Designed around residents. Built for operators

Increase tenant satisfaction

Give residents the tools and communication they expect — and the experience that makes them stay.

Save time on daily operations

Automate routine communications and self-service so your team can focus on what actually needs attention.

Unlock new revenue streams

Offer bookable amenities, add-on services, and in-app payments — turning your building into more than
just rent.

Strengthen tenant retention

Connected residents who feel at home churn less. Lower vacancy periods, lower re-letting costs.

White-label & branding

Make it your own

Fully white-labelled and built around your brand

Your logo, colors and visual identity

Fully branded tenant experience

Custom domains and app naming

Consistent brand across all touchpoints

White-labelled emails

Push notifications

In-app messages

Trusted by modern property owners

Explore Customer Stories

Our community is a huge part of our concept at Urban Rigger and with the help of hococo we are able to enhance the tenant’s experience in a professional way.

Anna Rose Rylander

Urban Rigger

The residents help each other. I have never experienced that before as a landlord. They take ownership — it's our app. Hococo is our way to the tenants. We get a completely different overview of patterns, enquiries, and engagement"

Daisy Vallentin

Velliv

Hococo has been instrumental in modernising our tenant experience. Their intuitive property management platform centralises communication, maintenance, and resident engagement, delivering clear operational efficiencies across our portfolio.

Nish Patel