Frequently Askd Questions

Hococo is a Nordic property management platform for residential real estate owners and operators. It brings resident communication, operations, and portfolio reporting into one system built around the property owner's needs.

Hococo is built for owners and operators of residential rental properties, from single buildings to full portfolios. It serves property management teams who need one system to run daily operations and manage the resident relationship.

Hococo replaces scattered communication, manual admin, and disconnected tools with one connected platform. Property teams get fewer repetitive enquiries, clearer operations, and better visibility across their portfolio.

Hococo covers four areas: daily operations and task management, resident communication, a branded resident app with community and booking features, and portfolio-level data and reporting.

The Home Assistant is Hococo's AI-powered self-service tool for residents. It draws on building documents, FAQs, and house rules to answer resident questions instantly, reducing the number of calls and messages property teams receive.

Yes. Hococo includes a fully branded resident app covering communication, bookings, documents, and services, so residents have everything they need in one place from move-in.

Yes. Residents can book shared spaces such as gyms, rooftops, and laundry facilities directly in the app, with real-time availability and instant confirmation.

Yes, through an integration with Salto Space. Residents get keyless entry via the app, and operators can manage and revoke access permissions centrally.

Hococo provides a portfolio dashboard with real-time KPIs, response times, tenant engagement, and vendor performance, so owners can track and compare performance across all their properties in one place.

Hococo is built around the idea that resident experience directly affects retention. By making communication and self-service easier, it aims to reduce the friction that leads residents to leave.

Yes. Hococo is built on an open REST API, making it straightforward to connect with existing tools across access control, payments, communication, ERP, and reporting, so it fits into a property team's tech stack rather than replacing it.

Hococo connects with a wide range of systems, including Salto for keyless access control, Yogo for facility bookings, Stripe for payments, Microsoft Dynamics and Fabric for ERP data and reporting, and Twilio and WhatsApp for resident communication. Custom integrations are also available through Hococo's open REST API.

Yes. Hococo is built on Microsoft Azure and stores resident documents, leases, and communications in a GDPR-secure environment.

Hococo operates across Nordic markets and supports both English and Danish, reflecting the languages of the property teams and residents using the platform.

Hococo is a Nordic PropTech company based in Copenhagen, Denmark.

Hococo is used across residential property types, including standard residential portfolios and student housing, by owners and operators managing anywhere from one building to large multi-property portfolios. It can also be used for commercial properties.

In our opinion, AI works best in property management when it removes repetitive work rather than replacing judgment. Hococo's AI features, like the Home Assistant, currently focus on instant resident self-service and smart ticket routing, based on what we're seeing across our live customer base.

Hococo is designed for fast onboarding. Buildings are set up, branded, and connected to existing data, with most customers live within days rather than weeks.