All-in-one platform for modern property operations
One platform. Fully connected
everything works together seamlessly.
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Everything Hococo does
— end to end
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Smart waitlist Keep units filled. Keep leads moving.
Manage applicants from first interest to move-in with a smart waitlist that matches available units with the right leads. Reduce manual work, maintain high occupancy, and create a smoother onboarding process for your team.
- Automatically match applicants with available units
- Manage leads from start to end
- Smart segmentation based on demographics
- Trigger automatic email flows and CRM sync
AI tenant matching Find the right tenant for every unit.
Coly-powered AI intelligently matches vacant units with home-seeking tenants based on preferences, lifestyle, and demographics — reducing vacancy periods and improving resident fit from day one.
- AI-driven unit-to-tenant matching
- Based on lifestyle and demographic data
- Reduces time-to-let significantly
- Integrates with your existing CRM
Digital move-in A seamless start for every new resident.
Give new residents a smooth, fully digital onboarding experience — from signing their lease to setting up their app profile. First impressions matter, and Hococo makes sure yours is a good one.
- Digital document signing and storage
- App invite sent automatically on move-in
- Building guide and FAQs available from day one
- Reduces admin for your onboarding team
Document signing 100% GDPR-secure document handling.
Store, share, and sign all resident documents securely within Hococo. Leases, contracts, house rules, and notices — all in one place, always accessible to both residents and operators.
- Secure digital document storage
- GDPR-compliant at every step
- Residents access documents from the app
- No more chasing printed signatures
CRM integration Keep your contact data consistent.
Hococo syncs with Salesforce, HubSpot, and Mailchimp so your tenant and lead data stays up to date across every platform you use — no manual data entry, no duplicates.
- Syncs with Salesforce and HubSpot
- Lead and contact data always consistent
- Trigger automated flows from Hococo events
- No manual data entry across systems
Ticket handling Nothing missed. Everything tracked.
Automatically convert tenant enquiries into tickets that are categorised, prioritised, and assigned — ensuring every request is handled efficiently from start to finish. Your team always knows what needs doing and when.
- Automatic categorisation and delegation
- Clear assignment to the right team or vendor
- Priority handling based on urgency and type
- Full visibility from enquiry to resolution
Task management From creation to completion — tracked.
Create, assign, and track tasks and work orders across your entire team. Everyone knows what they need to do, and you always know where things stand — without chasing anyone for updates.
- Tasks and work orders tracked end-to-end
- Assign to internal staff or external vendors
- Status updates visible across the team
- Reduces missed or forgotten work
Vendor coordination Everyone on the same page. All the time.
Coordinate internal staff and external contractors within a single workflow — no more chasing updates over email or losing track of who's responsible for what. Full visibility for everyone involved.
- Assign jobs to vendors directly from Hococo
- Real-time status updates across all parties
- Shared visibility of open and completed work
- Reduces back-and-forth and miscommunication
Time tracking Full transparency. Better control.
Keep track of time spent on tickets, services, and operational tasks — across internal teams and external vendors — with full visibility to optimise workflows, improve efficiency, and ensure accurate reporting.
- Track time per ticket, task, or service
- Log work from internal teams and external vendors
- Full visibility into time usage and workload
- Supports accurate invoicing and reporting
Mobile staff app Built for teams on the move.
Enable your team to manage tasks, respond to requests, and stay updated directly from their phone. Perfect for on-site staff and technicians who can't be desk-bound — faster response, less friction.
- Manage tickets and tasks on the go
- Real-time notifications and updates
- Designed for on-site workflows
- Faster response times across teams
Communication One inbox. Every message. No gaps.
Handle all resident communication in one central inbox. Stay updated in real time and ensure consistent, clear communication across your team — without switching between tools or losing track of conversations.
- Central inbox for all resident messages
- Real-time updates across devices
- Direct messaging and announcements
- Consistent communication across teams
Resident app Everything residents need, in one place.
A fully branded app giving residents access to communication, bookings, documents, and services — all in one place. From the moment they move in, everything they need is right in their pocket.
- Fully white-labelled with your brand
- Available on iOS and Android
- Covers communication, bookings, access, and services
- Residents onboarded via simple SMS or email invite
Community & events Build a community, not just a building.
Residents who feel connected stay longer. Hococo's community tools let tenants organise events, join interest groups, and interact through a shared social feed — all within your branded app.
- Events and activities organised and promoted in-app
- Resident-created groups and interest channels
- Social feed for building-wide news
- Drives retention by improving satisfaction and belonging
Smart access Open doors from the app.
Give residents keyless entry and give operators central control. Manage permissions remotely, revoke access instantly when tenants move out, and keep a full audit log of every entry event.
- Keyless entry via the resident app
- Permissions set and revoked instantly from the admin hub
- Works across building entrance and shared amenities
- Integrated with Salto Space
Bookings & amenities Always open. Always available.
Let residents book shared facilities, equipment, and spaces on the go — with real-time availability and instant confirmation. No need to call the office or check in physically.
- Book shared spaces, gym, rooftop, laundry, and more
- Real-time availability visible in the app
- Usage data and capacity insights per facility
- Reduces no-shows and double bookings
AI assistant Answers without asking anyone.
Residents get instant answers to building questions 24/7 — no calls to the office, no waiting. The AI assistant draws on building documents, FAQs, and house rules to resolve queries on the spot.
- Instant answers to building and home questions
- Searchable FAQs, house rules, and building information
- Reduces inbound enquiries significantly
- Issue reporting flows directly into the help desk
Services & payments From add-ons to payments — all in one place.
Create new value beyond tenancy with services, subscriptions, events, and paid access to shared facilities. Manage offerings, payments, and experiences in one connected setup for both residents and operators.
- Add single-purchase and subscription-based services
- Enable payments for events and shared facilities
- Manage offerings and transactions in one place
- Unlock new revenue from your property services
Broadcast messaging Reach every resident, instantly.
Send targeted updates, announcements, and alerts to individual tenants or entire buildings — via push notification, email, or SMS — in just a few clicks. A unified inbox means no message ever gets lost.
- Broadcast via push, email, and SMS from one screen
- Segment by property, floor, or lease type
- Two-way direct messaging with residents
- Polls and surveys to gather resident feedback
Portfolio dashboard See everything at a glance.
A real-time overview of assets, performance, and activity across your entire portfolio — from a single property to a full estate. One dashboard that brings everything together so you always know what's happening and where.
- Portfolio-wide dashboard across all properties
- Key metrics and activity overview
- Compare performance across assets
- Instant visibility without manual reporting
Performance analytics Make decisions backed by real data.
Track KPIs, response times, tenant engagement, and service usage across your entire portfolio. Identify where improvements can be made and act before small issues become big ones.
- Live KPI dashboards updated in real time
- Track response times and resolution rates
- Measure tenant engagement and satisfaction
- Identify operational bottlenecks quickly
Revenue & utilisation Find the value you're leaving on the table.
Understand how spaces, services, and facilities are used — and where you can increase value. Whether it's bookable amenities or add-on services, Hococo gives you the data to price, plan, and optimise.
- Track revenue from services and add-ons
- Monitor usage of shared facilities
- Identify underutilised assets
- Optimise pricing and offerings
Vendor insights Know who delivers — and who doesn't.
Understanding how vendors perform across tasks, properties, and time helps you improve accountability, optimise costs, and make better sourcing decisions. Stop chasing updates — let the data tell the story.
- Track supplier response and resolution times
- Compare performance across vendors
- Monitor workload and task distribution
- Improve accountability and transparency
Own your data Your data, always ready.
Every detail about your buildings, structured and searchable in one place. From lease rolls to maintenance history, your data is always export-ready — whether you're running operations, preparing for a sale, or going through due diligence.
- Full building profiles with unit-level detail
- DD-ready data packages exportable in seconds
- Occupancy, lease terms, and income data always up to date
- Share controlled data rooms with buyers, lenders, or advisors
Standardisation Define once. Apply everywhere.
As your portfolio grows, keeping processes, services, and communication consistent across every property becomes harder. Hococo gives you the tools to define standards once and apply them everywhere — so quality never slips.
- Standardise workflows across all properties
- Align service offerings portfolio-wide
- Maintain consistent tenant experience
- Central control with local flexibility
Smart buildings Connect physical to digital.
From smart meters to access control, Hococo integrates the building systems that automate operations and surface the data that matters — without replacing what already works.
- Keyless access control — manage entry permissions remotely
- Smart meters tracking energy and water at unit level
- Parcel lockers, EV charging, and more — all connected
- Building performance data feeding directly into your dashboard
Integrations & API One source of truth.
Bring together data from your property management system, ERP, CRM, and operational tools into a single centralised layer. No more switching between platforms or reconciling spreadsheets.
- Integrates with leading PMS and ERP systems
- Centralised data across all tools
- No need to replace existing systems
- Open API for custom integrations
Multi-property Built for portfolios of any size.
Manage one building or one hundred from the same platform — with full visibility and control at every level. Scale confidently knowing Hococo grows with you.
- Single platform across all properties
- Property-level and portfolio-level views
- Consistent workflows regardless of portfolio size
- Supports multiple teams and permission levels
Customisation Make it entirely yours.
Hococo doesn't have to look like Hococo. Give residents an app that feels entirely yours — your logo, your colours, your name. Every touchpoint reflects your brand, not ours.
- Your logo, colours, and visual identity throughout
- Custom domain and app naming
- Fully branded resident experience from day one
- White-labelled emails, push notifications, and in-app messages
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Ready to see it in action?
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