What's New in Hococo 3.4.0? More Personal, More Connected, More Powerful!

Boy, this is a big one... Hococo 3.4.0 brings some of our most exciting improvements yet! From fully customizable app dashboards and interactive Digital Signage to smarter building administration and improved resident experiences, this release is packed with new possibilities.

Our goal remains the same: to make buildings better places to live, work, and connect, while giving property managers the tools they need to work smarter and more efficiently.

Let's explore what's new! ✨

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🔐 Smarter permissions and easier team management

This release introduces a new and much more flexible permission system.

Managing access across buildings, teams, and organizations can quickly become complicated.

That's why we've introduced a more flexible permission system that gives administrators greater control over who can access what.

Instead of relying solely on predefined roles, organizations can now create custom roles with specific permissions, ensuring staff have access to exactly the tools they need.

And with the introduction of Teams, managing permissions becomes even easier.

Group colleagues by their responsibilities, assign relevant roles and properties, and manage access for everyone in the team at once.

When someone new joins, simply add them to the right team.

We've also introduced additional privacy improvements, including more clearly separated personal information across organizations and automatic removal of resident access when a tenancy ends.

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📱 Make the app your own with the new Custom Dashboard

First impressions matter, and the dashboard is the first thing residents see when they open the app.

With the new Custom Dashboard you decide exactly what goes there. Upload a header image of your building, then build the page from ready-made widgets: a highlighted event or broadcast, the latest news, open tickets, quick links, Discover content, and your own pictures and text. Arrange them in the order you like, and choose who sees what. For example, you can show quick links to tenants but not to visitors.

Create one template for all your properties, or give individual projects a dashboard of their own ✨

Find it in Admin Hub under Corporation Settings → App dashboard.

📺 Bring your building's news to the lobby screen with Digital Signage

Got a TV in the lobby or an information screen by the elevator? Now you can put it to work.

Digital Signage lets you design screens right in Admin Hub with a simple drag-and-drop builder. Combine the latest news, shared facilities, a QR code residents can scan to report an issue, the weather, public transport departures, electricity prices and a clock, plus your own images and text.

The screen runs on any display with a web browser and updates automatically whenever you make a change. Residents can even switch the language themselves 🌍

Imagine walking into your building and being able to:

• 📰 Catch up on the latest building news and events.
• 🚆 Check local public transport departure times.
• ⚡ Stay updated on current electricity prices.
• 🌤️ See the latest weather forecast.
• 💬 Scan a QR code to report an issue instantly.
• 🏡 Explore the building's shared facilities.

Best of all, content updates automatically whenever changes are made in Admin Hub, and users can even switch languages directly on the screen.

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Our digital signage solution is a add-on and works as a lug and play solution that can be used with your own screens or can come bundled in a variety of pre-installed hardware screens. Contact us for more information.

📅 A brand new calendar in the resident app

Keeping track of what's happening in your building just got easier.

We've completely redesigned the calendar in the Resident App, bringing events, invitations, community activities, building notices, and personal bookings together in one convenient place.

Residents can now browse upcoming activities, filter by event type, respond to invitations, and synchronize their building calendar with their personal phone calendar.

Whether it's remembering the next community dinner, keeping track of a facility booking, or joining an upcoming event, everything is now easier to find.

The resident calendar has been completely redesigned to keep everything in one place: building events, invitations, community events from channels, building notices and the resident's own bookings. See a sneak peak below:

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🧭 A guided tour for new residents

Moving into a new building comes with plenty of things to figure out. Getting started with Hococo shouldn't be one of them.

Our new Guided App Tour introduces residents to the platform step by step, helping them discover the features and services available in their building.

From finding the latest news to connecting with neighbours and requesting help, residents get a simple introduction tailored to the features they actually have access to. The tour can be skipped or revisited whenever needed, making onboarding more intuitive and accessible.

A smoother start means residents can get more value from Hococo from day one.

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🗝️ Book shared facilities on behalf of residents

Sometimes residents need a little assistance with bookings. And sometimes building staff need to reserve a shared space themselves.

With Hococo 3.4.0, staff can now create Shared Facility bookings directly from Admin Hub, including on behalf of residents.

Need to reserve a party room for a resident? Block a facility for maintenance? Or help someone book a space without using the app?

It's now possible directly in Admin Hub.

Staff can also manage payments, send invoices, and add internal notes to bookings, while residents continue to receive the relevant confirmations and digital access where applicable..

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🙋 Welcome Visitors to the app

Not everyone connected to a building is a resident.

Future tenants, family members, guests, and other visitors may also need access to relevant building information and services.

With the introduction of Visitor access, building administrators can now invite additional users into the Hococo experience without giving them the same permissions as residents.

It's another step toward making building services more accessible to everyone who interacts with a property.

Hosts are notified automatically when a guest checks themselves in (for example via our Digital Signage solution!) and key access is automatically provisioned and removed if you have a access control integration in place.
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🏢 A new overview for every project

Managing multiple buildings requires a clear overview.

With our redesigned Project Overview in Admin Hub, building teams can now access important property information from one convenient place.

View project details, assigned staff, building QR codes, and resident engagement information without having to navigate through multiple sections.

Everything you need to understand and manage your building, gathered in one place.

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Even more improvements across the platform

Alongside the major new features, Hococo 3.4.0 introduces plenty of smaller enhancements designed to make everyday tasks easier.

For building administrators and staff:

• Create anything, anywhere: A new "+ New" button makes it easy to create broadcasts, events, polls, documents, tickets, tasks, and work orders from anywhere in Admin Hub.
• Never miss a ticket deadline: Assigned staff now receive reminders when tickets reach their due date.
• Better payment management: Connect existing Stripe accounts, enjoy improved invoicing options, and benefit from more detailed payout and refund information.
• Smarter Shared Facilities: Organize facilities with labels, improve availability information, and provide a smoother booking experience.
• Better communication tools: Enjoy richer text formatting and more control over how broadcasts appear in emails.
• More efficient work orders: Automatically include relevant billing information and benefit from smarter default settings.

For residents:

• Easily filter shared facilities to find what you're looking for.
• Enjoy clearer information about why a facility may be unavailable.
• Receive confirmation directly on your home screen after completing a payment.
• Benefit from a smoother booking and login experience.

We've also introduced rating scales in Forms, additional customization options for Knowledge Base requests, improvements to Community Channels, and a number of stability enhancements and bug fixes.

💛 Building better experiences, together

Hococo 3.4.0 is all about creating more flexibility, improving everyday experiences, and connecting people with the buildings around them.

Whether you're a property manager looking for more powerful administration tools or a resident wanting easier access to services and community activities, this release brings exciting new possibilities.

And we're just getting started! Stay tuned for more exciting updates as we continue making buildings better places to live, work, and connect.

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