What's New in Hococo 3.3.0? Smarter Buildings and Simpler User Experiences

Hococo 3.3.0 is here! Released on September 22, this update brings a range of exciting new features, redesigned experiences, and improvements across the platform.

From a completely redesigned Shared Facilities experience and smarter building administration to more flexible billing and easier ways to report issues, this release is all about making everyday life in buildings simpler, more connected, and more efficient.

Let's dive into what's new!

🏡 A brand-new Shared Facilities experience

Booking shared spaces should be simple. That's why we've completely redesigned the Shared Facilities experience in the Resident App.

With a cleaner, more intuitive interface, residents can now find, explore, and book available facilities more easily than ever.

Whether it's reserving a meeting room, a shared workspace, or another building amenity, the new experience makes it easier to get the most out of the spaces your building has to offer.

💬 Report issues instantly with QR codes

Not everyone wants to download an app just to report an issue. And now, they don't have to!

With Hococo 3.3.0, residents and building users can report issues simply by scanning a QR code.

From their browser, they can describe the problem, attach photos, and submit a service request in just a few steps. When there's an update, they'll receive a notification directly by email.

Building staff can download project-specific QR codes from Admin Hub and place them in entrances, common areas, or individual units, making it incredibly easy for people to report issues exactly where they happen without any barriers.

🔍 A smarter, more powerful Admin Hub

Managing buildings involves a lot of moving parts. Our latest improvements to Admin Hub are designed to make finding information and getting things done much easier.

The new Global Search lets staff search across Admin Hub from a single search bar, reducing the time spent navigating between different sections. Finally you can use keybord shortcuts in Admin - try using CTRL+K (PC) or CMD+K (Mac)to bring up the search bar.

We've also refreshed the dashboard, introduced more consistent tables throughout the platform, and expanded the Global Calendar to include events alongside facility bookings.

The result? A more intuitive workspace that makes daily building administration simpler and allows staff to get things done faster.

🔗 Quick links to what matters most

Every building is different, and so are the needs of its residents.

With our new customizable Quick Links, building administrators can give residents instant access to the services and information they use most frequently.

Quick Links appear at the top of the Resident App newsfeed and can connect residents directly to facility bookings, forms, external websites, and other relevant resources.

Administrators can customize the name, icon, order, and destination of each link directly from Admin Hub.

Whether it's booking a shared facility, submitting a request, or accessing important building information, the things that matter most are now just one tap away.

💳 More flexible billing and simpler payments

Managing payments for building services just got easier.

We've expanded Hococo's Billing capabilities, making it possible to create both one-time and recurring invoices with custom line items.

From monthly fitness memberships and parking subscriptions to cleaning services and other building-related expenses, staff now have greater flexibility in managing payments directly through Hococo.

And for residents? Outstanding payment notices now appear prominently on their dashboard, making it easier to stay on top of upcoming payments.. This new and improved billing solution, also makes it a lot easier to integrate directly with your PMS or accounting system.

📅 Never miss a community event

Community events are an important part of bringing people together in buildings.

With Hococo 3.3.0, residents can now add public events directly to their personal calendars, making it easier to keep track of upcoming activities.

Whether it's a summer party, a yoga session, or a community workshop, staying involved in building life is now even more convenient.

✨ And that's not all...

Alongside these major updates, we've introduced a number of smaller improvements across the platform.

For building administrators:

• Schedule broadcasts for a specific time period, share files in Community Channels, and see who liked posts.
• Access a tenant's complete ticket overview directly from their profile and add internal notes.
• Save favourite Knowledge Base projects and create custom vendor categories.
• Find vendors under the Users section for easier management.

For building staff:

• Create service tickets directly from a unit, with relevant details automatically filled in.
• Receive notifications when residents submit forms within ticket conversations.

For residents:

• Choose how your name is displayed on your profile.
• Postpone onboarding messages with the new "Remind me later" option.
• See which neighbours are attending community events and reply directly to comments in broadcasts.
• Enjoy a cleaner newsfeed with automatic removal of past events and fewer unnecessary filter icons.

Each improvement may seem small on its own, but together they help create a smoother, more intuitive experience for everyone using Hococo.

Building better experiences, one release at a time 💛

At Hococo, we're continuously working to make buildings better places to live, work, and connect.

Release 3.3.0 is another step in that direction, bringing smarter tools to building operators while making everyday interactions simpler and more accessible for residents.

We're excited to see these improvements in action and can't wait to share what's coming next!

Stay tuned for more exciting updates! 🚀

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